Shipping policy

Shipping Policy

At mWraps LLC, we believe in fast, reliable shipping and full transparency. Below is everything you need to know about how and when your order ships.

Order Processing Time

  • Expedited orders will process within 1 business day.
  • All other orders will be processed and shipped from our facility within 48 hours (2 business days).
  • Orders placed on weekends or holidays will begin processing the next business day.
  • You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

Shipping Options

Standard Shipping

  • Delivered via standard carrier.
  • Delivery time varies based on location (ground is generally 3-5 business days).
  • Tracking included.

Expedited Shipping (Optional Upgrade)

  • If you select the Expedited Shipping option at checkout, we will prioritize and fast-track your order through our system and carrier.
  • Best choice if you need your order quickly.

Shipping Locations

  • We currently ship to all U.S. states.
    (If you would like us to include international, APO/FPO, or territories, let me know and I’ll add those sections.)

Lost or Stolen Packages

Once a package is marked as “Delivered” by the carrier, it is considered delivered to the customer.

If your package shows as delivered but you cannot locate it:

  1. Verify the shipping address used during checkout.
  2. Check with household members or neighbors.
  3. Look around your property or alternative delivery locations (porch, mailbox, side door, etc.).
  4. Contact the shipping carrier directly — they may have more delivery details.

If the carrier is unable to locate the package, contact us at support@mwraps.com.
We will work with you to find a fair solution, which may include filing a claim or replacement depending on the situation.

Damaged Packages

We take product quality seriously.

If your order arrives damaged:

  1. Take clear photos of the damaged product and packaging.
  2. Email us at support@mwraps.com within 7 days of delivery.
  3. Include your order number and a description of the issue.

Once verified, we will send a replacement or issue a refund depending on product availability.

Carrier Delays

Once an order has shipped, delivery times may be affected by:

  • Weather conditions
  • Carrier delays
  • Holidays
  • Other factors outside our control

We will always do our best to assist you if a delay occurs, but we cannot guarantee delivery dates after the package is with the carrier.

Questions or Help?

We’re here for you!
If you need assistance with an order, reach out to us anytime at support@mwraps.com.

 Thank you for choosing mwraps.com We appreciate your business and are committed to delivering quality products with reliable service every time.